FAQs
Payment methods at balistreri.store: Payoneer, paypal.
Delivery time is within 7-20 business days from the date the order is shipped. Although we make every effort to deliver your order within the expected time frame, sometimes due to natural disasters or holidays your order will be delivered the next day. In these cases, we will contact you.
Once your order has been shipped, you will receive a confirmation email containing the tracking number and estimated delivery date. We work with multiple carriers to ensure that all packages can be delivered on time
If an item is still in its original condition, we accept returns according to the rules below. If you return an item requested within 30 days of delivery.
Products returned must be in the exact same condition as when sent, with all tags. Returns will not be accepted if the product tag is removed or missing. Please note that Shipping/Collection fees are non-refundable. Also, please note that we do not charge any additional handling fees for returns.
If you wish to change or cancel your order, please contact us at [email protected] as soon as possible. Return requests are only accepted within 24 hours.